Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
Shipping methods are calculated according to your location and priced. Our system calculates the most cost-effective shipping. The amount will be informed at checkout when payment is made. We have different types of freight for different locations.
Do You Ship Internationally?
Yes, we have different types of freight to different countries. We serve an average of 90 countries with the most cost-effective freight.
How Long Will It Take To Get My Package?
The average delivery time is between 7 and 12 days. If there is a public holiday during this period, we will inform the customer via email of the delay.
PAYMENT
What Payment Methods Are Accepted?
We accept credit and debit cards of these brands:isa
Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay and others
Is Buying On-Line Safe?
Yes, shopping with us is 100% safe.
At American Kids bedding, we prioritize safety and customer satisfaction. We are committed to offering a reliable and secure shopping experience.
Why buy from us?
Secure site - We use SSL encryption to protect your data.
Secure payments - We accept credit cards and other reliable payment methods.
Guarantee and support - Our customer service team is always available to help you.
Verified customer reviews - We have satisfied customers in many countries.
Easy returns and exchanges - Your satisfaction is our priority.
If you have any questions, our customer service team is ready to help. Happy shopping.
Order & Retunrs
How do I place an Order?
1. Choose the Product – Visit the website, find what you want, and click "Buy" or "Add to Cart".
2. Go to the Cart – Check the items and click "Checkout".
3. Enter Your Details – Provide your name, email, and shipping address.
4. Select Payment Method – Choose credit card, PIX, bank slip, or PayPal and complete the order.
5. Confirmation and Shipping – You will receive an email with the order details and tracking information.
How Can I Cancel Or Change My Order?
For order cancellations, we offer a full refund before the products are processed before shipping within the first 2 days .
After shipment, stock orders cannot be canceled as they are products that have already been shipped to you.
Do I need an account to place an order?
No.
How Do I Track My Order?
As soon as we receive the order, we send you the status of the order in the email address provided.
How Can I Return a Product?
If you need an exchange or return, just send us a simple email and we'll process the return without any problems.